Privacy statement of StoryTemple

Last updated: May 2020

Your privacy is important to us. In this privacy statement we explain what we do with yourpersonal data when you use our website or application, why we do that, what your privacy rights are and how the law protects you. If you have any questions about this statement, please contact us using the contact details at the end of this statement.

Which personal data do we process?

StoryTemple processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data we process:
• First and last name
• Phone number
• E-mail address
• Internet browser and device type
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

For what purpose and on what basis do we process
personal data?

StoryTemple processes your personal data for the following purposes:
• To inform you about changes to our services and products
• To be able to call or e-mail you if necessary, to carry out our services
• Handling your payment
• Sending our newsletter and / or advertising brochure
• StoryTemple analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences. StoryTemple processes this data on the following basis:
• Permission
• Agreement
• Legal obligation
In addition, StoryTemple processes personal data on the basis of a legitimate interest, namely a commercial interest.

Do we make decisions based on automated processing?

StoryTemple does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of StoryTemple).

How long do we keep personal data?

StoryTemple does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected and permitted by law. Personal details and actively provided personal data when creating an account, StoryTemple stores as long as you are active. Has an account been inactive for more
than 2 years and you do not respond to our reminder? Then StoryTemple will delete your account and your data. When you delete your account, both by us and by you, you have a 30-day reflection period. Within that time you can reactivate your account and use it again. After these 30 days, the account, and therefore your data, will be permanently deleted. StoryTemple is legally obliged to keep the data of a purchase for 7 years. In
addition, StoryTemple stores data from purchases as long as the associated account is active.
StoryTemple will only send you newsletters if you have given explicit permission. We keep your consent so that we can establish our legal basis for sending it. As soon as you unsubscribe from the newsletter, we will remove your email address from our list.

With which parties do we share your personal data?

StoryTemple will not sell your personal data to third parties and will only make itavailable to third parties if this is necessary for the execution of the agreement and tocomply with any legal obligation. We conclude a processor agreement withcompanies that process your data on our behalf to ensure the same level of securityand confidentiality of your data. StoryTempleremains responsible for theseprocessing operations. In addition, StoryTemple provides your personal data toother third parties. We only do this with your express permission.Which Cookies (or comparable techniques) do we use?StoryTemple doesn't use cookies. A cookie is a small text file that is stored in thebrowser of your computer, tablet or smartphone when you first visit this website.

How can you view, change or delete your data?

You have the right to view, correct or delete your personal data. You also have theright to withdraw your consent to the data processing or to object to the processing ofyour personal data by StoryTemple and you have the right to data portability. Thismeans that you can submit a request to us to send the personal data that we holdabout you in a computer file to you or another organization mentioned by you.You can send a request for access, correction, deletion, data transfer of yourpersonal data or request for cancellation of your consent or objection to theprocessing of your personal data to ensure that the request for access has been made by you, we ask you to send acopy of your ID with the request. Make your passport photo, MRZ (machine readablezone, the strip with numbers at the bottom of the passport), passport number andcitizen service number (BSN) black in this copy. This is to protect your privacy. Wewill respond to your request as soon as possible, but within four weeks.StoryTemple would also like to point out that you have the opportunity to file acomplaint with the national supervisory authority, the Dutch Data ProtectionAuthority. You can do this via the following link:

How do we protect your personal data?

StoryTemple takes the protection of your data seriously and takes appropriatemeasures to prevent misuse, loss, unauthorized access, unwanted disclosure andunauthorized modification. If you feel that your data is not properly secured or thereare indications of abuse, please contact our customer service or

How do you get in touch with StoryTemple?

If you have any questions after reading this privacy statement, please do not hesitate
to contact us at or by sending a letter to the address below.
StoryTemple B.V.
Attn. Milan Compeer
Schoterweg 20
2021 BH Amsterdam