Last updated: August 2024
Your privacy is important to us. In this privacy statement, we explain what we do with your personal data when you use our website or platform, why we do that, what your privacy rights are, and how the law protects you. If you have any questions about this statement, please contact us using the contact details at the end of this statement.
When do we collect information?
We collect information when you:
● Register on our site.
● Reach out to us for contact or support.
● Your portrait, when starring in a video
Which personal data do we process?
StoryTemple processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:
● First and last name
● E-mail address
● Other personal data that you actively provide, for example, when communicating with our support team.
For what purpose and on what basis do we process personal data?
StoryTemple processes your personal data for the following purposes:
● To allow you to use our services
● To enhance your user experience
● To inform you about changes to our services and products
● To be able to e-mail you if necessary to carry out our services
● Sending our newsletter and/or advertising brochure
● To allow us to better serve you when seeking information from our support team
Legal Basis for Processing:
● Consent: For sending newsletters and advertising materials.
● Contract: To fulfill our contractual obligations to you.
● Legitimate Interests: For improving our services and enhancing user experience.
● Legal Obligation: To comply with applicable laws and regulations.
How long do we keep personal data?
StoryTemple does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected and as permitted by law. Personal details and actively provided personal data when creating an account are stored by StoryTemple as long as you are active. Companies registered with StoryTemple can establish and manage their own data retention policy for both their user account and their recordings during the duration of the user agreement of the company. Upon deleting an account, the associated data will be permanently removed in accordance with the retention policy set by your company. StoryTemple is legally obliged to store its (financial) administration, such as contractual agreements, invoices and related correspondence, for a period of 7 years.
With which parties do we share your personal data?
StoryTemple will not sell your personal data to third parties and will only make it available to third parties if this is necessary for the execution of the agreement and to comply with any legal obligation.
Do we use cookies?
Our platform uses functional cookies to:
● Analyze how videos are viewed within our platform to provide insights into video performance.
● Ensure you remain logged in across sessions.
Data Collection via Google Analytics
We use Google Analytics to measure the performance of videos on our platform. Google Analytics helps us obtain detailed statistics about video viewing behavior. This data is used solely for functional purposes and to provide our users with relevant information.
Security Measures
To ensure the security and privacy of data collected via Google Analytics, we have implemented several measures:
1. Limitation of Data Storage: We have set the retention period for user and event data to the minimum necessary for analytical purposes. After this period, the data is automatically deleted.
2. Anonymization of IP Addresses: We use IP anonymization in Google Analytics. This means that the last digits of the users' IP addresses are removed before being stored by Google, ensuring that users' identities cannot be traced.
3. Encryption and Security: All data transmitted via Google Analytics is encrypted. Additionally, we employ robust security protocols to ensure the integrity and confidentiality of the data.
4. IP Data Handling: IP data is only used for geo-location and immediately discarded prior to forwarding to Analytics storage. For EU-based traffic, IP data is discarded from all Google logs and cannot be accessed or used for any additional use cases.
5. EU Traffic Routing: Traffic from EU-based visitors (based on IP geo lookup) is routed to EU-based collection servers for data filtering.
Third-Party Disclosure
We do not sell, trade, or transfer your personal data to third parties and will only make it available if this is necessary to comply with any legal obligation. User accounts will only be shared with the company that the user is a part of. Videos are hosted by Vimeo as described here under.
International Data Transfers
If we transfer your personal data outside of the European Economic Area (EEA), we will ensure that it is protected and transferred in a manner consistent with legal requirements based on adequacy decisions of the European Commission.
Video Hosting
We use Vimeo to host and stream our video content. To prioritize your privacy, we have configured our video embeds to always include the "Do Not Track" (DNT) parameter. This means Vimeo will not collect any analytical data from your visits. We are dedicated to safeguarding your privacy and ensuring that our use of Vimeo aligns with our privacy standards. By accessing our site, you agree to our use of Vimeo in this manner. For more information about Vimeo's data handling practices, please refer to Vimeo's Privacy Policy.
How We Protect Your Personal Data
We are committed to ensuring the security and confidentiality of your personal data. Here’s how we protect your information:
1. Encryption: We use advanced encryption technologies to protect your data both during transmission and while stored in our systems. This ensures that your personal information is safeguarded against unauthorized access.
2. Access Controls: Access to your personal data is restricted to authorized personnel only. We implement strict access controls and authentication processes to ensure that only individuals with a legitimate need can view or handle your information.
3. Secure Servers: Our data is stored on secure servers with up-to-date security patches and software.
4. Data Minimization: We limit the collection and retention of personal data to what is necessary for our operations. This reduces the risk associated with storing and processing unnecessary data.
Your Rights
You have the right to:
● Information about what we do with your personal data, which we explain in this privacy statement.
● Access your personal data and request a copy.
● Correct any inaccuracies in your personal data.
● Object to the processing of your data if you do not agree with the way we handle your personal data. This right applies to the data we use for direct marketing. You can inform us that you no longer want to receive our emails.
● Request to limit the use of your data. This means that in certain cases we may only store but not use your data.
● Request the deletion of your personal data.
● Object to the processing of your personal data.
● Request data portability.
● Withdraw consent at any time, where we rely on consent for processing your data.
● Submit a complaint about the way we handle your data. Please contact us so we can resolve the issue. You may also submit your complaint to the Dutch Data Protection Authority, or if necessary go to court. In that case the court of Amsterdam will handle your complaint.
To exercise any of these rights, please contact us at support@storytemple.com. We will process your complaint within 30 days.
How do you get in touch with StoryTemple?
If you have any questions after reading this privacy statement, please do not hesitate to contact us at support@storytemple.com.
StoryTemple B.V.
Attn. Milan Compeer
Hoogte Kadijk 143 F4
1018 BH Amsterdam
©2023 StoryTemple. All rights reserved. Privacy Policy
